State Farm® Insurance Agent Trey Rhodes III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brady Bell
June 3, 2025
5
out of
5
rating by Brady Bell
"Perfect in every way of doing business and customer service."
We responded:
"Thank you for your review, Brady! I'm happy to know that you found our business and customer service to be perfect. Your feedback means a lot to us. Let us know if we can help with anything else!"
Jonathan Hopper
May 29, 2025
5
out of
5
rating by Jonathan Hopper
"Ms Lorrie took the time to help me with a problem I was having with car tags. Very nice person!!!!"
We responded:
"Thank you, Jonathan! I'm glad to hear that Lorrie was able to assist you with your issue. Her dedication to helping our customers is truly appreciated. If you need any further assistance, feel free to reach out to our office anytime!"
Warren Head
May 29, 2025
5
out of
5
rating by Warren Head
"Lorrie is the Best !!!"
We responded:
"Thank you, Warren! I'm glad to hear that Lorrie made such a positive impact. We're grateful to have her on our team. If you ever need assistance or have questions, feel free to reach out!"
Sanaz Dh
May 21, 2025
5
out of
5
rating by Sanaz Dh
"I called to get some quotes today.Becca helped me so patiently and She answered all my questions and gave me a lot of informations. She’s so friendly and helpful."
We responded:
"Thank you for the wonderful review, Sanaz! We’re so glad Becca was able to assist you. We truly appreciate your kind words and are always here to help!"
Jeanette Kirby
May 15, 2025
5
out of
5
rating by Jeanette Kirby
"Emily explained so many things to me today. I don't think anyone could have been more helpful. What an all-around good experience."
We responded:
"Thank you, Jeanette, for sharing your experience! I'm glad Emily could provide such helpful explanations and make your visit a positive one. Our team is always here to assist with any questions or needs you may have in the future."
Meghan Smith
May 14, 2025
5
out of
5
rating by Meghan Smith
"Lorrie was very helpful!"
We responded:
"Thank you, Meghan, for sharing your experience! I'm glad to hear that Lorrie was able to assist you effectively. We appreciate your feedback and are here to help with any future insurance needs or questions you may have."
Julie Ifky
May 14, 2025
5
out of
5
rating by Julie Ifky
"Becca was very helpful and patient"
We responded:
"Thank you, Julie, for sharing your experience! I'm glad to hear that Becca was helpful and patient. We appreciate your feedback and are here to assist with any other insurance needs or questions you may have."
Hank Askew
May 13, 2025
5
out of
5
rating by Hank Askew
"Very helpful!"
We responded:
"Thank you, Hank! I'm glad you found our service helpful. If you have any more questions or need any other assistance, feel free to reach out. We're here to help!"
Brian Canning
May 8, 2025
5
out of
5
rating by Brian Canning
"Julie and Trey have been wonderful, switched from Allstate. Better coverage for lower price for home/auto."
We responded:
"Thank you, Brian! I'm happy to hear that we could assist you in finding better coverage at a lower price for your insurance. It's great to have you with us, and we're here for any future needs or questions you might have."
Perrin Smith
May 2, 2025
5
out of
5
rating by Perrin Smith
"Lorrie, is best. Very helpful, patient, and knowledgeable. Telling all my people to give her a try."
We responded:
"Thank you, Perrin, for sharing your experience! I'm delighted to know that Lorrie was able to assist you with her helpfulness, patience, and knowledge. Your recommendation means a lot to us. If you or your friends have any questions or need further assistance, feel free to reach out anytime!"
cynthia brooks
April 30, 2025
5
out of
5
rating by cynthia brooks
"I always get a live, friendly person to talk to, and they do their best to find the right deal for me."
We responded:
"Thank you, Cynthia, for your wonderful feedback! I'm happy to know that you appreciate the personal touch and effort we put into finding the right deal for you. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Heath Daniel
April 29, 2025
5
out of
5
rating by Heath Daniel
"Staff is always great to deal with and very knowledgeable. Always willing and capable to answer any questions."
We responded:
"Thank you, Heath, for your wonderful feedback! I'm glad to hear that our staff's knowledge and willingness to assist have made your experience positive. We're here to help with any questions you may have in the future. Feel free to reach out anytime!"
Katie Tse
April 28, 2025
5
out of
5
rating by Katie Tse
"Answering the phone when you are looking for insurance can be a struggle since you know it will be a sales conversation. However, when I answered the phone and Becca Bennett cheerfully mentioned who she was and who she represents, there was just something special and pleasant about her. I enjoyed speaking with her so much that I was really hoping the quote would work for us! And thankfully it did! It was the most competitive bid out of the 3 for home owners and car insurance that I received. Becca has been very fast when we have needed something during our purchase of our new home and when we added on a new car, as well. A wonderful company and a wonderful woman to work with."
We responded:
"Thank you, Katie, for sharing your experience! I'm happy to hear that Becca made your insurance search a pleasant one. It's great that the quote worked out for you and that Becca was able to assist quickly. We're grateful to have her on our team. If you need anything else, feel free to reach out!"
Joe Rasper
April 16, 2025
5
out of
5
rating by Joe Rasper
"Danielle at Trey Rhodes State Farm is awesome to work with. She's very responsive and works really hard to get you what you need. Its been a great experience!"
We responded:
"Thank you, Joe! I'm glad to hear that Danielle has been responsive and dedicated to meeting your needs. It's wonderful to know you've had a great experience with us. If there's anything else you need, feel free to reach out anytime!"
A. D.
February 13, 2025
5
out of
5
rating by A. D.
"Carlotta Santa Ramana was SUCH a pleasure to work with! I felt comfortable speaking with her regarding insurance for my vehicles and home. It didn't FEEL like she was ONLY interested in making a sale; rather that she cared that I understood the problem. Her customer service and attempt to educate, in my opinion, was ABSOLUTELY TOP TIER, especially given today's customer service climate. You all are lucky to have her! Thank you, Carlotta!!!🌞"
We responded:
"Thank you, A. D., for sharing your experience! I'm delighted to hear that Carlotta made you feel at ease and provided exceptional service. Her dedication to ensuring you understood everything truly sets her apart. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out!"
Kolby Smith
February 7, 2025
5
out of
5
rating by Kolby Smith
"Carlotta was awesome! Very helpful, great attitude, she’s definitely the reason I chose State Farm and she’s the reason I’ll keep using them!"
We responded:
"I'm glad to hear that Carlotta made such a positive impact on your experience, Kolby! Her helpfulness and great attitude truly shine through. We're grateful to have her on our team and delighted that you've chosen to stay with us. If you ever need anything or have questions, feel free to reach out!"
Wesley Kerr
February 4, 2025
5
out of
5
rating by Wesley Kerr
"Carlotta was able to get us a home and auto bundle that saved us much more than the competition! Switch over today!"
We responded:
"Thank you, Wesley! I'm happy to hear that Carlotta was able to assist you with your insurance needs. We appreciate your recommendation and are here to help with any future insurance needs you may have. Feel free to reach out anytime!"
Gabby Overall
February 3, 2025
5
out of
5
rating by Gabby Overall
"My husband and I were searching for better rates on our auto insurance. Carlotta Santa Romana reached out to us from an online request we had made. She was very polite, helpful and very relatable. She not only had the rates we were looking for but she beat the price with better coverage on our homeowners policy as well. After we got off the phone call my husband said ,”I feel like we were sitting on our porch talking with the neighbors next door.” If you’re looking to shop insurance give Trey Rhodes State Farm a call and ask for Carlotta!"
We responded:
"Thank you so much, Gabby! I'm glad Carlotta could help you and your husband find the rates and coverage. It's fantastic to know the experience felt like chatting with a neighbor! If you ever have more questions or need anything else, feel free to reach out. We're always here to assist!"
Rocky E.
January 31, 2025
1
out of
5
rating by Rocky E.
"Never heard of an insurance agent that takes 3 weeks and counting to get a police report. Police say report has been completed week ago. When I finally spoke to Trey Rhodes today, he said it wasn’t his job to get the accident report, it was mine. Find a better agent!"
Rocky Esposita
January 31, 2025
1
out of
5
rating by Rocky Esposita
"I had a hit and run almost 3 weeks ago. Trey Rhodes literally told me on the phone today “It’s not my job to get the accident report. If you want to go to the police station and get the police report yourself, then we can move forward.” This is a State Farm insurance agent saying this. It’s not his job to get the accident report. Apparently it’s yours if you use Trey Rhodes. So, that’s the kind of Insurance Agents you are looking at."
Paul Ofremu
January 30, 2025
5
out of
5
rating by Paul Ofremu
"I had the pleasure of working with Carlotta, and I can't recommend them highly enough! From the moment I reached out for an insurance quote, they were incredibly professional, responsive, and thorough. Carlotta took the time to understand my needs and provided me with several clear options that fit my requirements. They patiently answered all my questions, explaining the details of each plan in a way that made it easy to understand. The entire process was smooth, and I felt confident that I was getting the best coverage at a competitive price. Thank you, Carlotta, for your exceptional service – I truly appreciate your help in finding the right insurance for me! I will definitely be recommending you to friends and family."
We responded:
"Thank you, Paul, for sharing your experience! I'm glad Carlotta provided such amazing service and helped you find the right insurance coverage. We truly appreciate your recommendation and are here for any future needs or questions you might have."
scott gaschler
January 17, 2025
5
out of
5
rating by scott gaschler
"Wow What an awesome experience/ when you talk about customer service: she takes everything to another level: most things are transactional / she was definitely relational / I had the best conversation/ she would agree / what an asset to your company 💪💪"
We responded:
"Thank you, Scott, for sharing your experience! I'm happy to know that our team member provided such exceptional service and made your conversation memorable. It's wonderful to have someone who truly connects with our customers. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Tim Hall
January 7, 2025
5
out of
5
rating by Tim Hall
"Lorrie was absolutely fantastic taking care of my insurance needs quickly and professionally. She helped me with several different insurance issues and sent the appropriate documentation to me quickly to electronically sign. She even laughed at my corny jokes! A professional in every since and I highly recommend her."
We responded:
"Thank you, Tim, for your review! I'm glad Lorrie took care of your insurance needs efficiently. I'm glad she could assist with your insurance issues and even share a laugh with you. We appreciate your recommendation and look forward to assisting you with any future needs!"
Buddy Taylor
January 6, 2025
5
out of
5
rating by Buddy Taylor
"This is a fantastic agency!"
We responded:
"Thank you for sharing your feedback! We're happy you had a great experience with our agency. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Kevin Tully
January 6, 2025
5
out of
5
rating by Kevin Tully
"Outstanding service, Lorie Kurger was outstanding. She did you proud. I could not have asked for better"
We responded:
"Kevin, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."